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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the spa menu

    Please see the spa on the top screen for details.
  • What time do you enter the open-air bath?

    The prospected open-air bath is currently open from 15 o'clock to 23 o'clock.
    The opening hours of the morning are open from 6 o'clock to 9:Continue reading
  • What kind of baths are there?

    The hotel has an outdoor hot spring bath on the rooftop and a semi open-air bath in each room.
    Both of them are natural hot springs without Continue reading
  • I do not know the location but ...

    In case of coming by car, please come by Beppu Tower as a landmark.
    Please enter the sea between Beppu Tower and 7-Eleven, and turn left at Continue reading
  • Check-in seems to be behind schedule!

    We understand.
    First of all, please let us Umine.
    We will be prepared according to your arrival, such as arrangements for dinner.
    Also, I woContinue reading
  • What is the opening hour of the bar?

    The 1st floor "Shu bo Umine" is currently open from 21:00 to 23:00.
    Also we may close occasionally.Sorry to trouble you, please feel free tContinue reading
  • Please tell us about ingredients and efficacy of hot springs.

    All of the hot springs of our hotel are 100 percent with no water addition / warming and it is sinking.
    Bihada-no-yu fountain quality also cContinue reading
  • About the location of the hotel.

    "Where is it? Which is the place? It is not on the car navigation system.We often have inquiries from customers.
    Because the hotel has been Continue reading

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Please feel free to contact us if you have any questions.